Return & Refund Policy

 Effective Date: 22 May 2025

Your satisfaction is our priority. Please review our return and refund policy:

Eligible Products

Returns are accepted for damaged, expired, or incorrect items.

Due to health and safety regulations, certain products (like injections, syrups, tablets, and surgical items) are non-returnable unless defective.

Return Process

Notify us within 48 hours of delivery at contact@getmedicals.com or 8755385538.

Provide order details and photos of the product.

Refunds

Approved returns will be refunded to your original payment method within 7-10 business days.

Shipping charges are non-refundable unless the return is due to our error.

Cancellations

Orders can be cancelled before dispatch. After dispatch, cancellation is not possible.